Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Boundary’s Best Return & Refund Policy

At Boundary’s Best, we stand by the quality of our products. If you are not completely satisfied with your purchase, we’re here to help.

Terms of Return

Returns are accepted within 30 days of the delivery date.
To be eligible, the item must be in its original, unopened packaging and in the same condition that you received it.
Perishable food items that have been opened, used, or tampered with cannot be returned for safety and hygiene reasons.

Reasons for Return

You may return your product if:

You received the wrong item.
Your item arrived damaged or defective.
You are not satisfied with your purchase (if unopened).

Return Process

Email our customer support team at info@boundarysbest.com with your order number and reason for return.
Our team will provide you with a Return Authorization Number (RAN) and shipping instructions.
Ship the item back using the original packaging, including your RAN. Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective product).

Refund Process

Once your return is received and inspected, we will notify you by email.
If approved, a refund will be issued to your original payment method within 5–10 business days.
If your refund is delayed, please check with your bank or credit card company as processing times may vary.
Shipping costs are non-refundable, except in cases of wrong or damaged products.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us at info@boundarysbest.com.

Contact Details

Boundary’s Best — Customer Support
Email: info@boundarysbest.com
Phone: +1 (604) 996-3447
Mailing Address: 9550 Old North Fork Road, Grand Forks, British Columbia, Canada, V0H 1H2